Privacy policy

Ali the Shiny Sparkly Unicorn is operated by Ali V Pty Ltd, based in Victoria, Australia.

For questions about this policy or your personal information, please contact alisonvillani@gmail.com.

We collect personal information that you choose to provide when you contact us or use a service available through our website. This may include your name, email address, the contents of your enquiry and information needed to provide something you have requested.

Please avoid including sensitive information or unnecessary personal details about children in messages to us.

You can browse our website without providing your name or email address. We may need some information to respond to an enquiry or provide a requested service.

We do not use Google Analytics or advertising pixels. Lovable provides built-in visitor analytics to measure overall website traffic. According to Lovable, these analytics do not use cookies or store information in visitors’ browsers, and each visit’s random identifier is discarded when the visit ends.

Our website hosting provider may collect technical information, such as your IP address, browser type and access times, to deliver the website, maintain security and diagnose technical issues.

We use personal information to respond to enquiries, provide requested content or services, maintain website security and manage our communications.

We may use or disclose information where required or authorised by law.

Our stories and activities are created for children to enjoy. Contact forms and purchases, where available, are intended to be completed by a parent, guardian or another responsible adult.

We do not ask children to provide personal information directly. Children do not need to share their name, email address, school, location or photograph to enjoy our publicly available stories and activities.

If an adult contacts us about a child, we ask them to provide only the information needed for the enquiry. We will seek permission from a parent or guardian before publishing an identifiable child’s photograph, story or contribution.

If you believe a child has provided personal information without appropriate permission, please contact alisonvillani@gmail.com. We will review the circumstances and take appropriate steps to remove information that we do not need to retain.

We use Lovable for our website, Crazy Domains for domain services and Google Gmail for email communications. These providers may handle information relevant to the services they provide.

Registering our domain through Crazy Domains does not, by itself, mean that we share website enquiries or email messages with Crazy Domains.

We may also use technical support providers to help maintain and secure the website. We only share personal information needed for the relevant purpose.

We may disclose information with your permission or where required or authorised by law. We do not sell personal information.

Some information handled through our website and email services may be stored or processed outside Australia. This can include technical website information and personal information you provide when emailing us.

The locations depend on the service provider and the hosting arrangements used for our website.

We take reasonable steps to protect personal information handled by our service providers and meet applicable privacy obligations.

Our videos are accessed through external links to YouTube. They are not embedded on our website.

When you click a YouTube link, you leave our website. YouTube and Google’s privacy policies then apply to information collected through their services.

Our website may also link to other external websites or social media platforms. These services have their own privacy policies and practices, which we encourage you to review.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, alteration and disclosure. Access is limited to people and service providers who need the information for an authorised purpose.

However, no website or electronic storage system can guarantee complete security.

We retain personal information only for as long as reasonably needed for the purpose it was collected, or to meet legal obligations. When it is no longer needed, we take reasonable steps to securely delete it or remove identifying details.

You can contact alisonvillani@gmail.com to request access to personal information we hold about you or to ask us to correct inaccurate information. You can also request deletion of your information. We will consider your request, subject to any legal or legitimate retention requirements.

We may need to verify your identity before acting on a request. If we cannot fulfil a request, we will explain why.

If you have a privacy concern, please contact alisonvillani@gmail.com with details of the issue. We will acknowledge your complaint, investigate it and aim to respond within 30 days. If more time is needed, we will explain the reason and keep you informed.

If you remain dissatisfied, you can contact the Office of the Australian Information Commissioner to find out whether it can assist with your complaint.

Website: www.oaic.gov.au

We may update this policy when our website, services or privacy practices change. The latest version will be published on this page with an updated date.